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Hello, I’m Niharika.
I am a senior designer currently designing support experiences at Microsoft. I have spent 5 years working on platform authentication experiences at Intuit.
I have education in Human Computer Interaction, Information systems and an engineering. I am excited to be looking for a new gig in the age of AI and GPT.
Based in Seattle, WA
Selected work ↓
Designing AI-powered support chat for enterprise admins
Led design for Microsoft 365 chat support, improving self-help success and self help resolution speed through research, collaboration, and feedback-driven iterations.
Modernizing Intuit authentication with a new design system
Designed the new Intuit login flows, reducing design debt and boosting cross-team implementation speed.
Designing the future of financial connectivity for developers
Developed the end-to-end developer portal to enable backend setup for linking financial institution accounts across all Intuit products to reduce financial institution onboarding time from 8 months to 2 days.
