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Hello, I’m Niharika.
I'm a Senior Product Designer at Okta, leading end-to-end UX for identity threat detection and security automation as well as helping pioneer how our design team uses Claude and AI in the product development process itself. I specialize in the intersection of security, identity, and intuitive design at scale.
My background includes five years at Intuit, where I redesigned authentication and access experiences for millions of users, and a tenure at Microsoft, where I designed intelligent workflows for AI-powered support tools.
Based in Seattle, WA
Selected work ↓
Designing AI-powered support chat for enterprise admins
Led design for Microsoft 365 chat support, improving self-help success and self help resolution speed through research, collaboration, and feedback-driven iterations.
Modernizing Intuit authentication with a new design system
Designed the new Intuit login flows, reducing design debt and boosting cross-team implementation speed.
Designing the future of financial connectivity for developers
Developed the end-to-end developer portal to enable backend setup for linking financial institution accounts across all Intuit products to reduce financial institution onboarding time from 8 months to 2 days.
